Accessibility Policy

We’ve built this website to make it easier for all web users to contact ‘The Walled Garden Community Shop & Café’ or find out more about us.

‘The Walled Garden Community Shop & Café’ is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. We are actively working to increase the accessibility and usability of our website and in doing so adhere to many of the available standards and guidelines.

Our checkpoints are taken from the technical standard Web Content Accessibility Guidelines 2.0 (WCAG), published by the World Wide Web Consortium (W3C).

You can always zoom in or out if that works better for you.

Press CTRL + PLUS SIGN (+) to zoom in.

Press CTRL + HYPHEN (-) to zoom out.

We have added ALT tags to all images - ALT Tags are invisible descriptions of images which are read aloud to visually impaired users on a screen reader. Adding ALT text allows us to include images, but still provide the content in an alternative text-based format. If no ALT tags are provided, then a screen reader would only be able to say “IMAGE” or perhaps provide a file name.

We also make use of Accessible Rich Internet Applications (ARIA) attributes where possible. ARIA is a set of special accessibility attributes which can be added to any markup but is especially suited to HTML. The role attribute defines what the general type of object is (such as an article, alert, or slider).

The aria-label attribute is used to define a string that labels the current element. Use it in cases where a text label is not visible on the screen.

The aria-hidden attribute is used to hide elements, such as icon names; that would otherwise make following a web page difficult for screen readers.

We have included a Language Tag, this tag is designed to signal screen readers pronunciation engines which language to use.

Cookies Policy

“We may collect information about your computer, including your IP address, operating system and browser type, for system administration and in order to create reports. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.

The only cookies in use on our site are for Google Analytics. Google Analytics is a web analytics tool that helps website owners understand how visitors engage with their website. Google Analytics customers can view a variety of reports about how visitors interact with their website so that they can improve it.

Like many services, Google Analytics uses first-party cookies to track visitor interactions as in our case, where they are used to collect information about how visitors use our site. We then use the information to compile reports and to help us improve our site.

Cookies contain information that is transferred to your computer’s hard drive. These cookies are used to store information, such as the time that the current visit occurred, whether the visitor has been to the site before and what site referred the visitor to the web page.

Google Analytics collects information anonymously. It reports website trends without identifying individual visitors. You can opt-out of Google Analytics without affecting how you visit our site – for more information on opting out of being tracked by Google Analytics across all websites you use, visit this Google page.

Privacy Policy

Who we are

At The Walled Garden Community Shop & Café, we are committed to maintaining the trust and confidence of the shareholders, members, visitors to our website and social media pages. In particular, we want you to know that we are not in the business of selling, renting or trading email lists with other companies and businesses for marketing purposes. In this Privacy Policy, we’ve provided lots of detailed information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure.

Types of data we collect

We may collect the following information about you:
- your name
- your contact details: postal address, telephone numbers (including mobile numbers) and email address;
- purchases and orders made by you;
- your on-line browsing activities on The Walled Garden Community Shop & Café website
- when you purchase shares or goods, your payment card details;
- your communication and marketing preferences;
- your feedback and survey responses;
- your location;
- your correspondence and communications with The Walled Garden Community Shop & Cafe
- other publicly available personal data, including any which you have shared via a public platform (such as a Twitter feed or public Facebook page).
We do not knowingly collect data relating to children.
The list is not exhaustive and, in specific instances, we may need to collect additional data for the purposes set out in this Policy. Some of the above personal data is collected directly, for example when you send an email to our team. Other personal data is collected indirectly, for example, your browsing activity. We may also collect personal data from third parties who have your consent to pass your details to us, or from publicly available sources.
When someone visits our website and other social media we are linked to, we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors. This information is only processed in a way which does not identify anyone. We do not make and do not allow Google to make, any attempt to find out the identities of those visiting our website.

Wi-Fi

We will offer wifi at The Walled Garden Community Shop & Café. When you use our Wi-Fi, we may collect data about:
a) your device;
b) the volume of data which you use;
c) the websites and applications which you access; and
d) your usage by access time, frequency and location.

Mailing Lists

As part of the registration process for information about our shop & café, we collect personal information. We use that information for a couple of reasons: to tell you about stuff you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied. We don’t rent or trade email lists with other organisations and businesses.
We use a third-party provider, MailChimp, to deliver our newsletter. We gather statistics around email opening and clicks using industry-standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice. You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or by emailing our marketing team via our website or social media pages.

Third Parties

We do not share data we collect with any third parties.

Access to your personal information

You are entitled to view, amend, or delete the personal information that we hold. Email your request to our marketing team via our website or via our social media pages. An opt-out option will also be available on the emails we send out.

Changes to this privacy notice

This privacy notice will be periodically reviewed (at least annually) to ensure it is up-to-date and relevant.